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Every term you encounter in the lobby, on the odds board or in your account wallet is explained here in plain language. Whether you are reading game conditions, checking a rollover requirement or setting up your bKash deposit, this glossary gives you the words behind the numbers.
Knowing what a term actually means changes how you use the platform. When you understand house edge, you can compare table games more clearly. When you know what rollover means, you can read a information condition without guessing.
Four groups of terms cover the main areas of the platform. Knowing which group a word belongs to tells you where to look for it.
Terms like RTP, volatility, house edge and RNG appear on game detail screens and in provider information panels. They describe how a game pays out over time and how results are generated, not what you will win in a single session.
Asian handicap, over/under, spread and decimal odds appear on the sportsbook board. Cricket markets — including BPL and international fixtures — use these formats. Understanding them helps you read a line before you place it.
E-wallet, transfer limit, deposit rail and wallet verification appear on the cashier screen. bKash is the primary deposit route at cityloan99; Rocket is the standing alternative. Both are listed with their own flow in the deposit section of your account.
Rollover, turnover requirement, wagering contribution and expiry appear in the terms attached to any active information. Read these before using a promotional balance so you know exactly what the account requires before a withdrawal is processed.
Plain definitions for the terms you will see most often across slots, live tables and crash games.
RTP stands for Return to Player. It is the percentage of total wagers a game returns to players over a very large number of rounds. A 96% RTP means the game returns 96 units for every 100 wagered on average across all sessions.
House edge is the mathematical advantage the platform holds on a game, expressed as a percentage of each wager. It is the inverse relationship to RTP.
Volatility describes how a slot pays out — frequent smaller amounts at low volatility, or less frequent but larger amounts at high volatility. It does not change the RTP. High-volatility slots from studios like Bigtime Gaming tend to have longer dry runs between feature rounds.
A wager or turnover requirement is the total amount you must bet before a promotional balance or gameplay becomes eligible for withdrawal.
In slot terms, a jackpot is the highest prize-tier available in a specific game, triggered by a particular symbol combination or feature round.
A live dealer game streams a real human dealer from a studio to your screen in real time. You place bets through the interface while watching the dealer handle cards or a roulette wheel. Baccarat Green Table is one example of a live dealer format available in the cityloan99 lobby.
Definitions for the terms that appear on the sportsbook board, the cashier screen and during account verification.
Asian handicap is a betting format that removes the draw outcome by giving one side a head start in goals or runs. It is common in cricket and football markets.
Over/under is a market where you predict whether a measurable outcome — total runs, total goals, total corners — will finish above or below a line set by the platform. The line and the odds for each side are displayed on the market card in the sportsbook section.
Rollover is another word for wagering or turnover requirement. It specifies how many times a balance must be bet before withdrawal is available. The rollover figure and which games contribute toward it are stated in the information terms shown in your signed-in account area.
An e-wallet is a mobile-based payment account that holds funds separately from a bank account. bKash and Rocket are the e-wallets configured as deposit and withdrawal rails at cityloan99. You link your registered mobile wallet number in the cashier section of your account.
KYC stands for Know Your Customer. It is the identity verification process the platform uses to confirm your account details before processing withdrawals. The documents and steps required are shown in the verification section of your account dashboard when the process is triggered.
A responsible-play limit is a control you can set in your account to manage how much you deposit or wager over a set period. The available limit types and how to set them are described in the account settings section. Availability depends on your local law and eligible region.
Terms rarely appear alone. When you open a slot like Crash Win Builder, the game screen may show a volatility indicator alongside the RTP figure — together they tell you whether the game pays out in frequent small rounds or
The volatility label on Crash Win Builder's game screen tells you the payout rhythm before you start. Pair it with the RTP figure shown by the provider to understand the expected return shape across a longer session.
Asian handicap lines on BPL and international cricket fixtures appear with decimal odds on the market card. The handicap number adjusts the run margin; the decimal tells you the return per unit if the adjusted result lands in your favour.
When you select bKash on the cashier screen, the deposit field shows the platform minimum alongside any wallet-side transfer limit your bKash account carries. Both figures apply to the same transaction, so the effective minimum is whichever is higher.
The information terms panel in your account lists the rollover multiplier and which game categories count toward it. Live dealer tables, slots and sportsbook bets may each carry a different contribution rate — check the panel before choosing where to play through a promotional balance.
If a term in the lobby, on the odds board or in your account is unclear, our support team can explain it in the context of your specific account and the feature you are looking at.
Open the chat widget from any page in your signed-in account. The support team can walk you through a specific term, a game condition or a cashier step while you are looking at the screen.
Send a message through the contact form in your account's help section. Include the term or screen you are asking about and your account reference so the team can give you a precise answer.
The help centre linked from your account dashboard covers common account, payment and game terms with step-by-step context. Check there first for definitions that come up during deposit or withdrawal flows.
Practical questions about how the terms in this glossary connect to real actions in your cityloan99 account.
Open the game from the lobby and look for the information or details panel, usually accessible through an icon on the game screen. RTP is shown only where the studio or provider makes it available. Not every title displays this figure.
Log in and open the information or bonus section of your account. Active information show the current wagered amount against the total rollover required. The contribution rate by game type is listed in the same panel under the information terms.
Go to the deposit section of your account, select bKash as the payment method and follow the fields shown to link your registered mobile number. The screen displays the minimum deposit amount and any wallet-side transfer limit that applies to your bKash account.
When KYC is triggered, your account dashboard shows a verification prompt with the documents required. Upload the requested files through the form shown. The account team reviews submissions and updates your verification status in the account panel when complete.
Yes. Rocket is configured as an alternative deposit and withdrawal rail at cityloan99. Select Rocket on the cashier screen and follow the same steps shown for bKash — enter your registered Rocket mobile number and the amount within the limits displayed.
On the sportsbook board, tap or hover on the market name next to the handicap line. A tooltip or detail panel explains the handicap format for that fixture. The sportsbook help section in your account also covers how handicap lines work across cricket and football markets.